Reviews & reputation
More genuine reviews, so buyers trust you before they call.
Most buyers check reviews before they reach out. Our review management gives Texas companies a simple system that asks customers for reviews at the right moment, keeps your Google Business Profile strong, and puts real reviews where they help you win work.
Ask about our conversion-rate guarantee on your free audit call.
Who it’s for
Review management for companies with happy customers.
For companies whose customers are happy, but whose reviews don’t show it yet.
Home Services
Review requests sent right after the job is done, when customers are happiest.
Healthcare & Medical
Patient review requests handled with privacy in mind, and replies that never share health details.
Med Spas & Cosmetic
A steady flow of reviews that builds confidence in your treatments and your team.
Mental Health Clinics
A careful, opt-in approach that respects client privacy and professional guidelines.
Professional Services
Reviews that show how you handle complex, high-stakes work.
Logistics & Traditional Industries
Reviews that reassure buyers comparing suppliers on reliability and service.
E-commerce Brands
Store and product reviews that reduce doubt at the moment of purchase.
Not on the list?
Ask during your free audit, and we’ll tell you honestly whether we’re a good fit.
What’s included
What review and reputation management includes.
A system that keeps genuine reviews coming, and a clear plan for every review you get.
- 01
Review generation system
Well-timed requests by email that make leaving a review quick and easy.
- 02
Google Business Profile
Categories, services, photos and posts kept complete and up to date.
- 03
Response guidelines
Clear guidance and templates for replying to every review, positive or negative.
- 04
Reviews on your website
Real reviews placed next to your calls to action, where they influence decisions.
- 05
Negative review process
A way to spot issues early and respond professionally, within each platform’s rules.
- 06
Reputation reporting
Rating, review volume and trends tracked alongside your leads.
How it works
Four steps, from free audit to growth.
We never buy, write or incentivise reviews. Everything we set up follows Google’s review policies.
- 1Week 0
Free audit
Find exactly where your leads are leaking.
- 2Week 1
Strategy call & proposal
A written proposal with a fixed price and a week-by-week schedule.
- 3From week 2
Sign, then build & launch
Design, copy, build, tracking and SEO.
- 4Ongoing
Grow & report
Campaigns, testing and monthly reporting.
What it costs
Clear prices, fixed before you sign.
The Google Business Profile and review generation system is part of the Growth and Scale plans, and ongoing reputation work continues through the monthly growth plan.
Compare all plansLaunch
From $10K
Not included; add it with Growth or a growth plan
Growth
From $18K
Google Business Profile & review generation system
Scale
$30K+
Everything in Growth, across multiple locations or divisions
+ optional monthly growth plan
One growth system
Works best alongside
Reviews & reputation: questions, answered.
Can you remove bad reviews?
Nobody can honestly promise to remove genuine reviews. We help you report reviews that break a platform’s rules, reply professionally, and build a steady flow of new reviews so one bad review carries less weight.
Are we allowed to ask customers for reviews?
Yes. Google allows businesses to ask customers for reviews. What isn’t allowed is offering incentives, asking only customers you expect to be happy (known as review gating), or posting fake reviews. Our system follows those rules.
Which review sites matter most?
For most local and service businesses, Google reviews matter most because they appear in search and Maps. Depending on your industry, Facebook, Yelp or industry directories can matter too; the audit shows where your buyers look.
How do you handle reviews for healthcare and mental health practices?
Carefully. Requests are opt-in, and replies never confirm that someone is a patient or client, or share any health details. We also follow your practice’s own privacy policies.
How soon will we get more reviews?
New reviews usually start once requests go out, because the system reaches happy customers who were never asked. How many you get depends on how many customers you serve each month.
Find out how your reputation looks to buyers.
We review your Google Business Profile, reviews and website, then show you what to fix first. No obligation.
Reviewed personally by Kenneth Lopez
Founder, Arden & Oak
Ask about our conversion-rate guarantee on your free audit call.